Welcome to Trendz Lady Fashion! These terms and conditions outline the rules and regulations for using our website and purchasing our stylish women’s clothing.

By accessing and shopping at trendzladyfashion.com, you accept these terms in full. If you disagree, please refrain from using our website.

1. About Us

Trendz Lady Fashion (“we”, “us”, or “our”) operates the website trendzladyfashion.com, offering affordable, on-trend women’s fashion including bodycon dresses, cargo trousers, going-out tops and more. Our company is registered at 23 Western Rd, Oxford, GB OX2M 7YG.

2. User Responsibilities

When using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Not use our website for any unlawful purpose or in any way that might harm our business
  • Not attempt to gain unauthorised access to our systems
  • Be responsible for maintaining the confidentiality of your account credentials
  • Ensure all persons who access our website through your internet connection are aware of these terms

3. Products and Services

3.1 Product Descriptions

We strive to accurately display our products through:

  • Detailed descriptions of materials, sizing and care instructions
  • High-quality images showing color and design
  • Size charts to help you select the perfect fit

However, slight variations may occur due to monitor settings and individual perceptions.

3.2 Product Availability

All items are subject to availability. If an item becomes unavailable after your order is placed, we will notify you and either:

  • Offer a suitable alternative, or
  • Provide a full refund for the unavailable item

4. Orders and Payments

4.1 Order Process

Your order constitutes an offer to purchase our products. We reserve the right to:

  • Accept or decline your order for any reason
  • Limit or cancel quantities purchased per person/household
  • Require additional verification before order acceptance

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely through our payment gateway partners.

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, though this will not affect orders already placed.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once shipped.

5.2 Shipping Options

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

Delivery times are estimates and may vary depending on location and customs processing.

5.3 Shipping Areas

We ship worldwide except to some Asian countries and remote areas. Restrictions will be shown during checkout.

6. Returns and Exchanges

6.1 Return Policy

We offer a 15-day return window for most unworn, unwashed items with original tags attached. Exceptions include:

  • Corsets (for hygiene reasons)
  • Final sale items (clearly marked during checkout)
  • Items without original tags or showing signs of wear

6.2 Return Process

To initiate a return:

  1. Contact us within 15 days at [email protected] with your order number
  2. Pack items securely using original packaging if possible
  3. Ship to our Oxford address (provided in return authorization email)

6.3 Refunds and Exchanges

  • Refunds are processed within 3-5 business days after we receive your return
  • Original shipping fees are non-refundable
  • Exchanges are subject to availability – we’ll cover standard shipping for replacements

7. Intellectual Property

All content on our website, including:

  • Text
  • Graphics
  • Logos
  • Images
  • Product designs

is the property of Trendz Lady Fashion and protected by intellectual property laws. Unauthorised use is strictly prohibited.

8. Liability Limitations

8.1 Website Use

We strive to keep our website available 24/7 but cannot guarantee uninterrupted access. We are not liable for:

  • Temporary website unavailability
  • Technical issues beyond our reasonable control

8.2 Product Liability

Our liability for any product purchased is strictly limited to the purchase price of that product. We are not liable for:

  • Indirect or consequential losses
  • Loss of income or revenue
  • Loss of business
  • Loss of anticipated savings

9. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use and protect your personal information.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance.

12. Contact Us

For questions about these terms, please contact our customer service team:

  • Email: [email protected]
  • Address: Trendz Lady Fashion, 23 Western Rd, Oxford, GB OX2M 7YG

Last updated: [Insert Date]